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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-23-2023 04:03 AM

HP Recommended
Product: HP PageWide Pro 477dw Multifunction Printer

I noticed my PageWide pro 477dw scanner makes a smaller size scan than the original and I don't know how to change that.

 

When I do the two-sided scan the scanned document is approximately 80-90 % smaller than the original. I went through the settings but I cannot find the way to change that.

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