I scanned all 26 pages of my docs and then I tried to save it and the software for scanning came up

[Sheilaf202]

Can’t save

[Dragon-Fur]

@Sheilaf202 

Welcome to the HP Community --

Reasons for this type of result include (and are not limited to):

• Poor  -- or overly busy  -- connection  between unknown Printer and network - Scanning is resource intensive and requires a decent, solid, and unwavering connection between printer, network, and the device running the job.

• Too many pages -- some Printers only include a modicum (or a small amount) of memory.  Memory is used to hold the current job in place until it can be saved.

• The application / software you are using lost track of the job configuration.

• The switch between one page -- or one side -- and another "glitched" (failed) and killed the whole job.

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References / Resources

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