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01-12-2023 03:38 PM
The “printer scan” option on my hp smart app says that my printer does not support this action but my printer has a scanning dock so I know it can scan. I can’t figure out how to get this scanning option to work and I have to scan many documents.
01-15-2023 04:01 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing scanning issues with your HP ENVY Pro 6455 All-In-One Printer.
Please follow the steps from this document. (Click on the word document to open the web page).
I hope this helps.
Take care and have a good day.
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