I want to scan double sided documents on an ENVY 7855 printer

[stagrp]

I want to scan double sided documents on an ENVY 7855 printer. What software do I download to accomplish this? How do I find it?

[Dragon-Fur]

@stagrp 

Welcome to the HP English Community --

Applications / Software depend on the Operating System / version on your device  - not provided.

The basic here:

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

For example,

Topic:  Use the HP Smart app scan options

Section Scan multi-page two-sided documents (HP Smart app)

and / or

Topic: Frequently asked questions (FAQs)

Section:  How do I scan multi-page two-sided documents with the HP full-feature driver?

What if?

Windows

Install the full driver printer software.

Restart the computer and log in.

Next,

Optionally install the HP Universal Scan software.

Restart the computer and log in.

HP Scan is part of the full driver.

HP Universal Scan is a similar - stand alone scan software - updated format and features

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Install Printer Software

The differences can between the full driver and the Universal Scan software are subtle but important.

The Full Solution software is the full driver printer software.

The full driver printer software is the software used with "Scan to Computer".

Details are included later in this message.

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features.
• If your printer includes a separate "help" in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

Download package is located on this web page:

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories 

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

If / When asked, opt for the Full Driver / Full Software to be installed.

Using USB?  (Re)Connect when instructed to do so.

After the software is installed, Restart the computer and sign in. 

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Optional -- Supported by your printer

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Universal Scan - Full Feature Software and Driver 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan – Shortcut on Desktop named for the printer model
• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Important

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

OR

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_15

Example - HP Scan - Save as PDF - Menu - More > Destination > File Type

Main menu - right side - Page Side = "2-sided (Manual)"

9025_HP_Scan_Menu_PDF_More_Destination_9

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Photo 7855 All-in-One Printer  

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