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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
swazeyr
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Message 1 of 2
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I want to use a control panel on my PC screen to scan documents

HP Recommended
Officejet J4580 All-In-One
Microsoft Windows 10 (64-bit)

HP desktop and J4580 all in one. USB connection.

Yesterday I could scan using the HP solution center. Today I can not. RIP Flash! 

I really do want to be able to say "scan this" from my PC screen.

HO sends me to the MS store to <get> "HP scan and capture". MS will not <get> that to me!

I cannot just go to the J4580 control panel and say scan because the j4580 says it is not connected even though when I run an HP troubleshooter, I can test scan just fine.

Are there any options for me?

1 REPLY 1
ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,

Please try scanning using HP Scan Extended:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Solution-Center-not-working-Adobe-Flash-Pla...

 

Shlomi



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