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‎12-31-2020 11:21 PM

HP Recommended
Product: HP OfficeJet 3830
Operating System: Microsoft Windows 10 (64-bit)

I received a replacement HP officejet 3830 printer that has no setup print cartridges and did not include any new cartridges.  I was trying to use the HP cartridges from my disfunctional officejet 3830 to go through the initiation process on the replacement model.  What are my options to get my replacement printer initialized?

Category:
1 REPLY 1

‎01-26-2021 02:12 PM

HP Recommended

@bettye42

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to skip setup cartridges. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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