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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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CN0C9A50VJ

Close to abandon. I have got a HP Scant G2710 and simply want to install it on my MacBook Pro turning on Mac OS Ventura 13,7,6.

 

The serial number is not recognised to start with:[Edited]

 

Who can help me here? Thanks

1 REPLY 1
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Hello Pvsnickt,

 

Thank you for posting your concern,

 

I'm sorry to hear you're having difficulty with your HP Scanjet G2710. Unfortunately, this model is known to be older and may not have official support or drivers available for recent macOS versions like Ventura 13.7.6. Here are a few potential steps you might consider:

  1. Check HP's Support Website: Visit the HP Support website to see if there are any available drivers for the Scanjet G2710 that might work with your macOS version.

  2. Use Apple's Image Capture: The macOS built-in application, Image Capture, might be able to recognize your scanner and allow basic scanning functionalities without the need for specific drivers.

  3. Third-party Software: Consider using third-party scanning software like VueScan, which often provides support for older scanner models regardless of the operating system.

  4. Check with Community: Sometimes, other users may have found workarounds or solutions. Searching or posting in an HP community forum might provide additional insights.

  5. Update or Replace: If the scanner is critical for your work, and support isn't available, it might be worth considering updating to a newer model that is compatible with the latest macOS versions.

It's always recommended to check compatibility before upgrading your operating system to avoid such issues.

I am an HP Employee. Although I am speaking for myself and not for HP.
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