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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎03-27-2021 02:41 PM

HP Recommended
Product: OfficeJet 3833
Operating System: Microsoft Windows 10 (64-bit)

I must be missing something. Certainly there must be an option to do a circle-shaped crop-edit after a scan on HP Smart. Square-shaped options are available but not one that allows to edit an image to an oval or circular crop. What am I missing? And if this is a feature HP forgot to include can you recommend free software that will allow this - that will save the output to an actual JPG file (only free alternatives I can find for some reason won't save to proper JPG). Thanks.

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2 REPLIES 2

‎03-27-2021 07:37 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

HP Smart does not have that feature to crop Circular shape.

 

However, once the image is scanned, insert the image to a Powerpoint Presentation - where you can crop to circular shapes and then save the image as a JPEG! 

 

These resources will be useful:

 

https://www.youtube.com/watch?v=g-EJD8rNIXQ

https://www.youtube.com/watch?v=rpWRk5I6Nq0

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎03-28-2021 10:20 AM

HP Recommended

Thanks for the reply. Those video tutorials are totally useless. I'm amazed such a simple function is not available on HP Smart or, frankly, Windows 10. On Mac OS it comes standard with its onboard Preview app.

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