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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Is my model able to do a 2 sided scan to computer?

1 REPLY 1
HP Recommended

@GoddessAC 

 

Welcome to the HP Community --

 

→  → This is something we can answer more easily when you (we) know the printer model.

 

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Mac or Windows - full driver printer software installed 

 

 Open the FAQ section →  Frequently asked questions (FAQs)

 Read  Section →  How do I scan multi-page two-sided documents with the HP full-feature driver?

Read →  Scan multi-page two-sided documents (HP Scan for Windows)

 

 

Based on what we know --

 

Should you wish to do so, this is something you might be able to answer for yourself.

 

First,

Only a few of the many HP printers support automatic 2-sided scan.

If you have any of the economy models (DeskJet, Envy), 2-sided scans are likely a manual operation.

 

Unfortunately, the onboard specifications available at the printer's product home website might not include this type of information.

 

Should you be running a supported version of Windows

AND

If you have installed the full driver printer software,

Then

HP Scan will include the type of scan operations of this type that are supported for supported paper size(s) and type(s).

 

Set the Shortcut to "PDF"

Look on the right side menu

Set the Page Size to "Letter" or "A4" as appropriate for your region

Next,

Check the available options in the drop-down menu for  "Page Sides

If 2-sided options is shown as "2-sided (manual)" then automatic 2-sided scan is not supported on your printer.

 

9025_HP_Scan_Menu_PDF_More_Destination_149025_HP_Scan_Menu_PDF_More_Destination_14

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

 

 

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Dragon-Fur

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