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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 6500A e-All-in-One Printer Series
Other

Is there a product among all of 'HP Officejet 6500A e-All-in-One Printer Series' that have Non-volatile memory except fax memory?
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I confirmed that 'HP Officejet 6500A e-All-in-One Printer Series' have Non-volatile fax memory to retain faxes when out of paper.

If I didn't use fax even one time, Does 'HP Officejet 6500A e-All-in-One Printer Series' could potentially be storing anything I may have copied, scanned, or printed?
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I'd like to know if there's an internal Non-volatile memory (like a hard drive) that could potentially be storing anything I may have copied, scanned, or faxed.

If it does have an internal Non-volatile memory which is holding this information, (1) How do I erase/delete it? and (2) Where can I dispose of the printer once the "memory" is removed/deleted/erased?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Consumer inkjet printers such as the Officejet 6500A have a limited memory and do not store any such information, a such is only processed by the device, it does not have any internal hard-drive but only a limited memory for the Fax settings, which being clear by restoring the printer defaults.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Consumer inkjet printers such as the Officejet 6500A have a limited memory and do not store any such information, a such is only processed by the device, it does not have any internal hard-drive but only a limited memory for the Fax settings, which being clear by restoring the printer defaults.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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