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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
ncgoldencow
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Issues scanning

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Microsoft Windows 10 (32-bit)

I have an HP Officejet 4500 all in one copier/printer/scanner. Today when I clicked on the solutions center to scan, all I got was a large white box with a grey box in the middle of it with the letter "F" in it and a blue circle with the letter "i" (scripted like for "information"). I can't get passed this screen. This just happened today and has never happened before. I have been using this scanner successfully for years,. 

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KrazyToad
HP Support Agent
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@ncgoldencow

 

Welcome to HP Support Community


I would like to help

 

Please refer to this Link: https://support.hp.com/in-en/document/c02463264


Thank you


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KrazyToad
I Am An HP Employee

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