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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-10-2022 08:34 PM

HP Recommended

What can I do to fix the scan quality of my printer.  There is a black line down the side of the page and a blurry 

Category:
1 REPLY 1

‎08-21-2022 03:03 AM

HP Recommended

@Susie84

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from here: https://support.hp.com/lt-en/document/ish_2175617-2060413-16

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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