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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-27-2020 12:28 PM

HP Recommended
Product: Laserjet MFA M227 fdw
Operating System: Microsoft Windows 7 (32-bit)

My print & scans have started a horizontal line from top to bottom of pages. How do I fix?

Category:
1 REPLY 1

‎11-28-2020 09:13 AM

HP Recommended

Hello @dj20201 ,
Welcome to the HP Support Community!

 

Once such a scan to make available to us. Better still, an empty sheet is scanned. Then upload this scan here.


Regards
Andreas

I'm not an employee of HP, I'm as volunteer here.
        
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