cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
tclement-shi
New member
3 0 0 0
Message 1 of 1
51
Flag Post

Laserjet MFP M527 banding on one side of duplex scans

HP Recommended
Laserjet MFP M527
Microsoft Windows 10 (64-bit)

I have a LaserJet MFP M527 which, when performing duplex scans or copies, the resulting document has banding / shading on one half of the odd-numbered pages, but the even-numbered pages are clean.  In other words, the side of each page facing up has the banding, but the opposite side of the page is clean & defect free.  

When printing, the documents come out clean & without defect.

The printer's firmware is current, and all of the scan settings are default.  Increasing the resolution, file size, etc. tends to make the issue worse (the shading spreads to cover more of the page).

The glass on the scanner is clean, and there's no debris of any sort in the paper path.  I have no idea what could be causing the banding / shading on the documents.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation