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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-12-2021 04:11 AM

HP Recommended
Product: HP Scanjet G2710

I have had my Scan Jet for years and its always been reliable.  However today I tried launching the HP Solution Centre and I ended by with a box with a F and an information icon on my screen.  I've tried to do a screen print below.  Any ideas of what is wrong ?

 

Devon-Maid_0-1610449861758.png

 

Category:
6 people had the same question
3 REPLIES 3

‎01-13-2021 09:28 AM

HP Recommended

I too have an HP Photosmart D110 printer that printed fine up until Tuesday 1-12-21.

Same image with f and i when Print Center is launched. Anything to do with Adobe Flash Player EOD?

The printer will print a scanned copy OK but can't save the image to my PC. Help!

 

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‎01-16-2021 03:52 AM

HP Recommended 
you need to install the latest Security update for Adobe Flash Player
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‎01-16-2021 03:53 AM

HP Recommended

Sorry: uninstall

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