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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Photosmart 2575 all in one
Microsoft Windows 10 (64-bit)

I recently upgraded to Window 10, when using HP scan extended (HP Photosmart 2575) the document scans, but I cannot locate it in designated destination.  Previously, the scanned document was visible in view panel, but now is just flashes briefly and disappears. 

Any suggestion?   

1 REPLY 1
HP Recommended

@brianmaureen87

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/document/c03466081

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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