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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
M1212nf
Microsoft Windows 10 (64-bit)

Reinstalled windows 10 and now there is no software to install anymore.  The exe online will extract and that is all.  I went into %temp% and there is no folder.  I do not have a firewall.   Anyone have the old software package available that has copy/scan etc?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You may find the installation folder on C drive, there launch HpSetup.exe to start the installation:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You may find the installation folder on C drive, there launch HpSetup.exe to start the installation:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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