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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Mahaan1
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Message 1 of 3
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M428fdw unable to set the outgoing smtp server

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M428FDW
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I have an HP M428FDW and looks like I spent the money for nothing.  All I want to do is scan to my email instead of usb but this printer set up I very complicated.  I created sign in for HP site and added the printer.  

But when I tried to scan to email I got the message at the top of this thread;

SMTP email authentication required. Check your username/password and try again.

OUTGOING EMAIL SETTINGS

SMTP SERVER: I put my google mail

SMTP PORT: 

 

But same message pops up

Would appreciate help getting the scan to email function working. Thanks!

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Repairatrooper
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Message 2 of 3
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Google has very detailed instructions on how to configure scan to email and you must follow the steps exactly as they describe.

https://support.google.com/a/answer/176600?hl=en

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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ShlomiL
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Just adding, please follow the Use the **bleep** SMTP server section within the document suggested by @Repairatrooper, this is the information most applicable for your specific situation (likely) with a standard free **bleep** account



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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