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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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vile_boss
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MFP M127fn - Won't copy or scan

HP Recommended
Microsoft Windows 10 (64-bit)

MFP M127fn I recieved from work salvage would not copy or scan. Prints fine on automatically configured networking.

 

Bulb did not light up. Scan program just said there was nothing in the feeder.

 

Push the copy button it will say calibrating but never makes any noise for the scanner moving or anything. 

 

I opened up the printer, removed the one screw on the back to remove the left side plastic, and re-seated the black ribbon cable. Then opened up the scanner bed by removing 5 black torx screws on top, and 3 from underneath. I pulled out the scanner bulb and reseated the black ribbon cable here as well.

 

This allowed me to scan. The problem is solved but I am posting this in case anyone else needs this information.

 

Thanks

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