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06-28-2022 04:27 AM
@HP support / all
does the MFP M375 support TLS1.2 ? How can I enable it?
since my eMail provider has disabled tls1.0 / tls1.1 support, I am no longer able to use the "scan to email" function.
any other ideas or workarounds to further use "scan to email"
06-28-2022 09:53 AM - last edited on 06-28-2022 10:35 AM by Ric_ob
Welcome to the HP User Community.
I've not run across whether the tls1.2 is supported - I might have missed it.
If the issue is related to G-Mail - that is, you are using a G-Mail address in your scan to email profile,
take a look at the following information.
Scan to Email – Two-Step Verification and Application Password
Notice from Google
This video will quickly show you how to set up scan to email with an HP printer with gmail AND keep the 2-Step verification security feature. App Passwords
Log into your Google Account
Open your Google Security Webpage
Next, if not done, Switch ON 2-step verification
Next, Complete the steps to open your mail security settings
Create / Select app and (then) create your app password
- At the bottom, choose Select app and choose the app you using > Select device and choose the device you’re using > Generate.
- Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
- Tap Done.
Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.
Assign / set that new App Password in your Scan to Email profile as the password.
Save and Test
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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06-28-2022 01:03 PM
Who is your email provider? If you are using **bleep** then the changes enacted at the end of may would affect you and you need to update your account and the settings on your printer. There is a Knowledge base article on that here https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-configure-your-HP-device-to-use-Scan-to...
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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