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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Not the issue or question asked.  I wish to "scan" from the printer to my Mac with the Ventura update.  ALL HP troubleshooting points to Ventura.  The HP utility is no longer available which had the switch to enable scan to computer.  What is the process now that it's gone?

HP Recommended

I have same issue.  NOW I CAN NOT SCAN FROM MY COMPUTER.  HELP!!!

HP Recommended

There is a reasonably good workaround to scan from an 8600 to an iMac using Ventura. Use HP software (I believe it is called HP Smart) and you can scan and store documents on the Mac. 

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