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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
qwedasd2406
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Message 1 of 4
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Mobile Fax Internationally

HP Recommended
HP OfficeJet Pro 8710
Microsoft Windows 10 IOT

I am trying to send fax internationally, but I am getting the message "It seems that an error has occurred before the sending process?" whenever I click send fax button.

My printer and my computer are connected to the same network and driver or software are up to date.

How do I fix this?

3 REPLIES 3
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 4
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@qwedasd2406

 

Welcome to the HP Support Community.

 

Are you able to fax locally?

 

Try the steps from here: https://support.hp.com/my-en/document/ish_2500974-2361942-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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qwedasd2406
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Yes, I could send fax locally.

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Betty0610
HP Support Agent
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Then I don't see how this is a Printer issue. You may want to reach out to your telephone line company.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation