cancel
Showing results for 
Search instead for 
Did you mean: 
New member
3 2 0 1
Message 1 of 1
41
Flag Post

Mobile Fax not allowing files to be uploaded

HP Recommended
HP SMART
Microsoft Windows 10 (64-bit)

Installed the HP Smart app on my Dell computer.  Set up the mobile fax and successfully faxed a 5 page document on 11/19/2020.

 

I have Windows 10 Pro and it is now updated to Windows 10, Version 20H2.  I installed this update on 11/20/2020.

 

Now, going into the program to be able to fax a second time and the "add files" section has the "uploading symbol" (rotating circle) running constantly.  I am unable to upload a file to fax.

 

What do I need to do for this program to work with Version 20H2 so I can fax documents????

 

Thanks,

6Osiris9

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation