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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-28-2023 09:00 AM

HP Recommended

Every time I go to press send "Something went wrong" message pops up - I haven't had this issue in the past. Please help 

Category:
1 person had the same question
3 REPLIES 3

‎08-30-2023 06:52 PM

HP Recommended

Hi @Geli526,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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‎08-31-2023 09:16 AM

HP Recommended

Envy 6455

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‎09-01-2023 01:56 AM

HP Recommended

Hi @hirschh,

 

Thank you for confirming the details. 

 

Refer to this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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