My 6958 won't scan

[Arthur243]

This has been so painful.  My ability to scan has quit.  "No Computer Found".  I'm ready to toss this unit into the garbage.

[Dragon-Fur]

@Arthur243 

Welcome to the HP Community --

Sure - printer is old -- maybe time to replace.  ?

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

What to do?

Though you did not mention the Operating System / version, it is known that Scan to Computer generally requires that (in Windows) the Full Feature Software must be installed, functional, AND have the Manage Scan to Computer feature enabled (for example,  this printer -- the Manage feature is located in the Printer Assistant).

The exception:

If you using Webscan, the Webscan feature must be enabled in the Embedded Web Server (EWS) -- once that is done, there is no need for additional software to use Webscan.

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Full Feature Software / Full Driver printer software

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Be Aware - Embedded OCR software removed from this package

If you have a previously saved / downloaded copy of the Installation package archived or in your Downloads folder, use that. 

OR

If you do not have a saved copy of the software, use the installation package in the provided link.

Why?

Know that in mid-2022, the current software was repackaged without the original OCR software.

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Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP OfficeJet 6950 All-in-One Print and Scan Driver and Accessories 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP OfficeJet 6958 All-in-One Printer  

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