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HP ENVY Inspire 7955e All-in-One Printer

My HP Envy 7900 will not scan to PDF. Any suggestions? Thanks.

1 REPLY 1
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@Tad1986 

 

Welcome to the HP Community Forum.

 


@Tad1986 wrote:

Subject:  Envy Inspire 7900 won't scan to PDF?

Product:  HP ENVY Inspire 7900 series 

Operating System:  Unknown

Software / Application:  Unknown

Connection Type:  Unknown


My HP Envy 7900 will not scan to PDF. Any suggestions? Thanks.


 

If software and applications are installed and the operation has worked in the past:

Restart Everything, including the router that controls your network.

 

Check that the printer is supported by the appropriate application / software on the device used to send the scan content.

 

Refer to the How-to document - perhaps you missed a prerequisite or setting in the job configuration.

 

How to Scan – HP Document

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

==============================================

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HP ENVY Inspire 7900 series 

 

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