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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-03-2023 04:22 PM

HP Recommended
Product: HP OfficeJet 250 Mobile All-in-One Printer
Operating System: macOS 12.0 Monterey

Recently installed HP Smart app on MacBook. Copying works on this printer, but won't scan, get error message saying to align paper in feeder, which I've done repeatedly, paper is fine. It's gotta be something else. My warranty is expired. Thanks for anyone's help!

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