My HP smart switched from fax to mobil fax. Now i cant use my hp scanner to send a fax. I need FAX.

[newriverjack]

My HP Smart used to have a FAX button. It's gone and I have a Mobil Fax now. I cant scan and send a fax from my scanner and I dont want to use my PHONE as a fax.How di I get FAX back?

[Garp_senchau]

@newriverjack, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Try uninstalling and reinstalling the HP Smart app and see if that works. Also, update the printer firmware Update the firmware on an HP printer | HP® Support

I suggest you refer to these following guides to troubleshoot the issue:

How to fax with an HP printer or fax machine | HP® Support

HP printers and fax machines - Resolve fax problems | HP® Support

HP printers - Use HP Digital Fax to receive faxes to a computer or email | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,