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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
MPB16
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My Officejet Pro 9025e scanner keeps replicating pages and stops taking in new pages

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Officejet Pro 9025e

My Officejet Pro 9025e scanner keeps replicating pages and stops taking in new pages.  Finally it cancels itself out.  I am running on iMac OS

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Dragon-Fur
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@MPB16 

 

Good News (sort of):

Your Printer is OK.

 

At this writing, we are not aware of an update / fix for this issue.

The "bug"/ issue / problem, is still around.

HP is aware of the problem - it was reported last week.

For now, you'll need to use alternative methods to scan.

 

For example,

 

Solution / suggestion contributed by @ShlomiL 

 

Please try scanning with HP Easy Scan and check if it may provide better results:

https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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ShlomiL
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Hi,

Please update the HP Smart app to its latest version, this should resolve the problem:

https://support.apple.com/en-il/guide/app-store/fir9b01adda3/mac

 

Shlomi



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