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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-07-2022 08:13 AM

HP Recommended

Hello,

I have a David Scanner SLS-2.

My USB Key Dongle License is not working anymore and I can't use the HP 3D Scan software. I'm looking for a way to contact HP support about this problem to request a new USB DONGLE or software key.

Since my scanner is one of the last DAVID SLS-2 before becoming HP,  my product serial number is not recognized by the HP system and I can't get support!

 

Thanks to anyone that could help me to solve this problem...

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