My hp 175a self feeder not working

[Mark0228]

Self feeder not working

[A_Gayathri]

Hi @Mark0228,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the self-feeder on your HP LaserJet Pro 100 color MFP M175a is not working, here are some steps you can take to troubleshoot the issue:

Check for Paper Jams:

• Open the feeder and check for any paper jams or obstructions.
• Carefully remove any stuck paper or debris.

Inspect the Feed Rollers:

• Open the feeder and inspect the rollers for any signs of wear or damage.
• Clean the rollers with a lint-free cloth and a mild cleaning solution.

Check the Paper Alignment:

• Ensure the paper is properly aligned in the feeder tray.
• Adjust the paper guides to fit the paper snugly but not too tightly.

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for a few minutes, then plug it back in and turn it on.

Update the Printer Firmware: Update the firmware on an HP printer

• Ensure your printer's firmware is up to date. Visit the HP support website to check for and download any available updates.

Clean the ADF (Automatic Document Feeder):

• Open the ADF and clean the scanner glass and any other parts that may be dirty.

Check for Software Issues:

• Ensure the printer drivers and software on your computer are up to date.
• Uninstall and reinstall the printer software if necessary.

Test with Different Paper:

• Try using a different type or batch of paper to see if the issue persists.

Refer to this document: HP LaserJet Pro 100 color MFP M175a User manual 

I hope this helps. 

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Take care and have a good day.

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