My new HP won't scan with my old HP4500 office jet printer

[Rezi]

I finally got it to printer, but it won't scan; says I need drivers, and then I'm in the endless loop of crappy HP support.

[Kumar0307]

@Rezi, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to scan. Due to the age of the printer, there is no scan driver available on the HP Support site.

Use a compatible scanning app to scan.

• HP Scan and Capture app: Use this free app available from the Microsoft Store to scan photos or documents.

  Go to Installing and Using HP Scan and Capture (Windows 10) for more information.

• Windows Scan app: Use this Windows app to scan from most HP all-in-one printers.

  Search Windows for Scan, and then click the Scan app  in the list of results.

• Windows Fax and Scan: Use this pre-installed tool to scan photos and documents.

  Search Windows for fax, click Windows Fax and Scan in the list of results, and then click New Scan.

If this does not help, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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Have a great day!