My printer wont fax what the hell

[1234rgfjhkl]

I've simply been trying to fax something for probably 2 hours now.i just want some help faxing something on my wifi network .. 

Is that possible before I make a cool calm decision to take this printer out back and shoot it into pieces. Thanks

[Pallipurath]

Hi @1234rgfjhkl,

Welcome to the HP Support Community.

Thank you for posting your query.

I understand how frustrating it can be when your printer isn't working as expected. I would request you to please follow the steps to resolve the fax issue with your printer over a Wi-Fi network.

Fax Configuration:

• From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon.
• Scroll to and open Fax Setup, then access Tools and run the Fax Test. This will print a fax test report, displaying results that indicate whether your fax settings are correctly configured.

Printer and Network Settings:

• Wi-Fi Connection: Ensure that your printer is connected to your Wi-Fi network correctly.
• Network Stability: Check that your Wi-Fi signal is stable and strong. Weak signals might disrupt fax transmissions.

Internet Fax (HP Smart Mobile Fax)

• If you don’t have a phone line, use HP Smart app (Windows, Mac, iOS, Android).
• Open HP Smart → Tap Mobile Fax.
• Upload your document (scan or file).
• Enter the recipient’s fax number.
• HP Smart sends the fax via the internet — no phone line needed.

Test Fax

• Try sending a test fax to HP’s fax test service (if available in your region).
• Or send a fax to a friend/office line to confirm transmission.

Review Error Messages:

• Check the printer’s display for any error messages that might indicate specific issues with the fax setup.

Take care and have an amazing day!

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Regards

Pallipurath.