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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 500 All-in-One

I have HP Smart Tank 500 All-in-One and I parceled it to another place so while that process the scanners glass got broken and now the printer is not even working 

1 REPLY 1
HP Recommended

There is a low possibility that HP has a part like that available but you can use information in this KB article to try and find out. https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-find-replacement-paper-trays-or-any-oth...

 

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