My scanner won't work. Says it cannot connect to server but, it prints.

[BlueStang03]

I can print wirelessly but, not scan.  I keep receiving a Server Connection Error saying there was a problem connecting to the server.  I have tried updating the driver, WiFi Protected Setup and nothing works.  I've reset both the printer and model and still nothing.

[Kumar0307]

@BlueStang03, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to scan. To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

Have you used the HP Smart app to scan and check?

Alternatively, use the HP Scan and Capture app from the Microsoft store.

For more info on scanning, refer to - How to scan with an HP printer

Hope this helps! Keep me posted. 

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