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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY 7640 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

The help topics in the HP Smart app don't seem to recognize the PRINTER touchscreen, not the laptop touchscreen. I hope someone will help me, or maybe I just need to trash this dinosaur? it was working fine until I had to refill the paper tray

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