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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-06-2024 12:21 AM - edited ‎10-06-2024 12:22 AM

HP Recommended

Bild 1.pngHello. Microsoft has switched to a new authentication method and will be retrofitting HP printers. I have an HP M283fdw, and the scan to email function is not working.

New authentication method: OAuth2.

 

Does anyone have information on when this update will be rolled out

 

 

Thanks

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2 people had the same question
1 REPLY 1

‎10-06-2024 03:40 PM

HP Recommended

The only thing I have seen is some beta testing on Enterprise level products and none of my contacts have been able to provide any kind of timeline, even for advanced products, so likely there is no firm answer. The best current option is to configure scan to folder and attach the documents in your desktop mail program. Yes, I understand it takes more steps but that is really the only solution right now.

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