Product: HP Pavilion & HP Envy 6230 Photo all in one
Operating System: Microsoft Windows 10 (32-bit)
Although it took me an age, I finally got my new HP Envy 6230 Photo all in one installed and HP Smart now finally recognises it as online and available. When I select Scanning from the HP Smart App the error message is
Scanning is currently unavailable, please select home to check your printer is connected and active, once connected return here to scan.
Despite my printer being connected to my WiFi and connected to my laptop
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