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‎03-29-2019 04:02 PM

HP Recommended
Product: HP Laserjet Pro MFP M477fdw
Operating System: Microsoft Windows 10 (64-bit)

My Laserjet Pro MFP M477fdw is connected on a local network.

I've uninstalled and reinstalled the driver "HP_Color_LJ_Pro_MFP_M477-PCL_6_v3_Full_Soln_17171.exe" several times. However, the fax printer still is not available so I couldn't fax directly from my PC, please help!

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2019 09:11 PM

HP Recommended

Hi,

Download and install the HP Universal Fax Driver below:

https://ftp.hp.com/pub/softlib/software13/COL60874/ds-146586-1/HPUFD_Installer_2.0.86.0.zip

 

1. Extract the HPUFD_Installer.zip file to the location you like.

2. Navigate to the location where the files were extracted.

3. Right-click setup.exe, select Run as Administrator and follow the onscreen instructions

 

Once the installation completes print to the newly added HP Universal Fax Driver and follow the onscreen instructions to send a fax from your computer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-29-2019 09:11 PM

HP Recommended

Hi,

Download and install the HP Universal Fax Driver below:

https://ftp.hp.com/pub/softlib/software13/COL60874/ds-146586-1/HPUFD_Installer_2.0.86.0.zip

 

1. Extract the HPUFD_Installer.zip file to the location you like.

2. Navigate to the location where the files were extracted.

3. Right-click setup.exe, select Run as Administrator and follow the onscreen instructions

 

Once the installation completes print to the newly added HP Universal Fax Driver and follow the onscreen instructions to send a fax from your computer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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