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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-14-2024 09:44 AM

HP Recommended
Product: HP Officejet 4500 Desktop All-in-One Printer - G510a
Operating System: Microsoft Windows 11

HP Scan and Capture can not find my Printer!! Windows 11 does but not support the scan funktion .HP Doctor is not a help at all!!

1 REPLY 1

‎02-14-2024 10:56 AM - edited ‎02-14-2024 10:57 AM

HP Recommended

The printer works because of the HP universal printer driver that comes with windows.  No scan software has been released since XP that I know of.

 

VueScan will work

https://www.hamrick.com/vuescan/hp_officejet_4500_g510a_f.html

Do not attempt to find a keygen for the license key or you will end up with a virus or trojan.

The license key may cost as as a cheap used scanner on eBay or goodwill.

 

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