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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-19-2020 08:05 PM

HP Recommended
Product: LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 10 (64-bit)

In 2-side printing, after first sides done it prompts you to reinsert the pages without turning them over, and click the proceed button. It re-scans the same first sides again!

Category:
2 REPLIES 2

‎12-19-2020 09:05 PM

HP Recommended

Hi,

The printer supports 2-sided printing, it does not support 2-sided scanning or copying or an original.

 

What exact steps are taken? are you trying to print or scan both sides?

What application are you trying to scan both sides from?



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎12-20-2020 01:11 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

Check out this resource on how to scan 2 sided document on the printer and also to save as a small PDF file after scanning.

 

https://www.youtube.com/watch?v=h9g9JjLEV1k

 

This is done using the HP FULL solution software which can be downloaded and installed from this link:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m282-m285-multifunc...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Color LaserJet Pro MFP M283fdw Printer : How to scan a 2 sided document
HP Color LaserJet Pro MFP M283fdw Printer : How to scan a 2 sided document
youtube.com/watch?v=h9g9JjLEV1k
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan a 2-sided document using the
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