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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-14-2024 04:50 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

does my device perform optical character recognition (OCR)?

Category:
2 REPLIES 2

‎02-14-2024 05:20 PM

HP Recommended

Depends on your device. Some enterprise products have built in OCR abilities but consumer models typically use an external OCR program that installs on your computer.

 

As you did not include the model of printer you have, that is the best answer I can provide.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎02-15-2024 03:39 PM

HP Recommended

Thank you for replying. 

 

HP ENVY 5000 All-in-One Printer series

HP9B8983 (HP ENVY 5000 series) M2U85A

Do you require serial number?

 

If I scan an image with text, I would not be able to extract the text w/o this software?

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