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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 580 All-in-One Printer

Good day,
in scanning, I couldn't even get the OCR scan to work. I also installed HP Universal Scan - Full Feature Software and Driver as written on HP support, but still nothing. I can't find anywhere why it is like this.
Well thank you

skenovanie.jpg

2 REPLIES 2
HP Recommended

Hello @e6o5 ,
Welcome to the HP Support Community!

 

You clicked on the wrong selection.

e6o5 1-2 skenovanie.png

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

Thank you for your reply, but unfortunately this is not my case. I send you in the attachment how it looks like for me.no1.jpgno2.png

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