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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Officejet Pro 6978 Scanner Question using HP Scan

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04-30-2018 02:13 PM
How can I save my scanner settings in HP Scan? Every time I use HP Scan I have to reset all my settings to my preference. When I close the app and re-open it everything is back to the default settings again. The OLD HP Scan saved my settings but this new one does not.
Thanks,
LCField
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Accepted Solutions
04-30-2018 03:56 PM - edited 04-30-2018 11:02 PM
What the setup looks like depends on the version of Printer Software.
The following example may be similar to your setup.
- Open HP Scan
- Select type of scan
- Adjust settings
- Click Create New Scan Shortcut
- Enter a name of the new shortcut
- Click Create
- Click Scan when ready
HP_8740_Scan_Shortcut_1
Edits -- 10 p.m.
I JUST realized I had jumped in on @sabretooth04 - Sorry about that.
Bowing out now.
Thank you for participating in the HP Community Forum.
04-30-2018 03:56 PM - edited 04-30-2018 11:02 PM
What the setup looks like depends on the version of Printer Software.
The following example may be similar to your setup.
- Open HP Scan
- Select type of scan
- Adjust settings
- Click Create New Scan Shortcut
- Enter a name of the new shortcut
- Click Create
- Click Scan when ready
HP_8740_Scan_Shortcut_1
Edits -- 10 p.m.
I JUST realized I had jumped in on @sabretooth04 - Sorry about that.
Bowing out now.
Thank you for participating in the HP Community Forum.
04-30-2018 05:21 PM
This is what I have been doing, but it does NOT save my settings on the MORE section of the app. I want it to save as an image with 300 dpi but it always resorts back to the default SCAN settings instead of saving as IMAGE with 300 dpi
04-30-2018 05:37 PM
Wow! Thats fantastic! Now you see my problem... Mine does'nt! Thats why I'm asking for help. I obviouslly have something that is causing my HP Scan app to not save my settings. Dont know what to do to rectify the problem. I've saved and re-opened and the settings are always back to default. Very puzzeling!
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