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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-20-2021 12:25 PM

HP Recommended
Product: Officejet Pro 7740 Wide Format All-In-One
Operating System: Microsoft Windows 10 (64-bit)

2/20/2021 HP Officejet Pro 7740 Wide Format All-In-One - Error message: The computer is unable to establish two-way communication with the device and or unable to communicate with the scanner.

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3 people had the same question
1 REPLY 1

‎02-20-2021 12:58 PM - edited ‎02-20-2021 01:05 PM

HP Recommended

Hello @CLT28213,
Welcome to the HP Support Community!

 

Try this solution here.

If you need more informations, search here.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
         
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