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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎11-19-2020 12:13 PM

HP Recommended
Product: Officejet Pro 8025
Operating System: macOS 10.13 High Sierra

I would like to scan double sided documents but cannot see an option for this in HPSmart. Is there a solution that allows double sided scanning?

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-19-2020 01:54 PM - edited ‎11-19-2020 01:56 PM

HP Recommended

@Craig42 

 

The HP Smart application for this setting appears to be similar to the way that HP Smart for Windows works.

That means the application can support Scan > Document > Preset Document > 2-sided > Source Document Feeder.

 

The limitation appears to be  your printer model:

 

Product Specifications for the HP OfficeJet Pro 8025 All-in-One Printer (1KR57A)

Maximum ADF scan size (metric)
215 x 355 mm (one-sided); A4, Letter (one-sided)
Maximum ADF scan size (U.S. standard)
8.5 x 14 in (one-sided), A4, Letter (one-sided)

 

You can scan two-sided but you have to do so manually using "Add Pages"

How to Scan (Mac)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8025 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .




 

Dragon-Fur

View solution in original post

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1 REPLY 1

‎11-19-2020 01:54 PM - edited ‎11-19-2020 01:56 PM

HP Recommended

@Craig42 

 

The HP Smart application for this setting appears to be similar to the way that HP Smart for Windows works.

That means the application can support Scan > Document > Preset Document > 2-sided > Source Document Feeder.

 

The limitation appears to be  your printer model:

 

Product Specifications for the HP OfficeJet Pro 8025 All-in-One Printer (1KR57A)

Maximum ADF scan size (metric)
215 x 355 mm (one-sided); A4, Letter (one-sided)
Maximum ADF scan size (U.S. standard)
8.5 x 14 in (one-sided), A4, Letter (one-sided)

 

You can scan two-sided but you have to do so manually using "Add Pages"

How to Scan (Mac)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8025 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .




 

Dragon-Fur

Was this reply helpful? Yes No
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