Officejet Pro 8600, vertical line when scanning on the scanner glass and document feeder.

[PeaPopper]

I have an HP Officejet Pro 8600 printer/scanner that is several years old and works perfectly except when I scan from the scanner glass or document feeder at which time I get one vertical line running the length of the page about 3 inches from the right side of the document. I have cleaned the scanner glass and skinny glass at the left of the machine with no success.  I hate to replace this machine if the line problem can't be fixed. Maybe there is a spec on the underside of the scanner glass. What are my options? Thank you.

[Echo_Lake]

@PeaPopper

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

If you have already performed the steps from the document

Improving Scan Quality:  https://support.hp.com/in-en/document/c04100778  and the issue persists, it could be a hardware failure. 

Please reach out to the HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/      
      

Hope this helps!              
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