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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Joe_OG
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Message 1 of 2
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Old L7580 printer not automatically "found" by HP Smart; need scanning capability; printing still OK

HP Recommended
OfficeJet Pro L7580
Microsoft Windows 10 (64-bit)

Used HP Solution Center for scanning on old L7580 but no longer available due to Flash no longer supported. Followed all suggested steps to use the HP Scan & Capture app, including clicking on 123.hp.com. At this point, the L7580 is not listed so I installed the HP Smart app, which also does not come up with the printer. Is it just "too old" and I should get a new printer/scanner or is there some simple way to get the scanner to work (the printer is still working)? Connection is via USB; WiFi was not available on such an old device. Thanks.

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ShlomiL
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HP Recommended

Hi,

Install and check the HP Scan Extended app, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Solution-Center-not-working-Adobe-Flash-Pla...

 

Shlomi



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