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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
BridgetPW
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Old image still shows on scanner

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When I try to scan, the image I last scanned shows up, so it and the new item I want to scan both appear. How can I get rid of the old image? I have an OfficeJet Pro 8720. 

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sandytechy20
HP Support Agent
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@BridgetPW

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Sandytechy20
I am an HP Employee

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