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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9018 All-in-One Printer

Our scanner stopped scanning multiple pages-even if it pulls then in one at a time, it only saves the first page. Don't know if a setting got messed up internally or what might have caused this issue-other than overuse.

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HP Recommended

@AscendPT4935 

 

Welcome to the HP Community Forum.

 

Guessing that you are using the Automatic Document Feeder (ADF).

 

Might be dirt or sticky bits

Automatic document feeder does not pick paper or feeds too many sheets

 

Next,

 

 HP printer turns off unexpectedly or repeatedly

Try steps 2 and 3

 

 

Sure - could be the document, that is, the paper on which the original is printed.

Paper size, type, weight, curled, an uneven print surface -- all of these can impact the results.

If you have not done so, try a different document made up of standard size and type paper.

 

Settings,

Sure - could be settings.

Difficult to guess what you are using,.

and / or

Depending on your Operating System, there are perhaps alternative applications or software to try.

 

 

References / Resources

 

General Example - Windows - HP Scan - PDF scan - More > Scan > Output

9025_HP_Scan_Menu_PDF_More_Scan_Output_29025_HP_Scan_Menu_PDF_More_Scan_Output_2

 

General Example - Windows - HP Scan - PDF scan - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

========================

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9018 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.